With the addition of a library barcode on the back, the picture ID card issued to Wayne Community College (WCC) students, faculty, and staff serves as an Erwin Library card. For students, a current semester sticker must also appear on the ID card, available upon proof of payment of fees from the Student Activities office on the first floor of the Wayne Learning Center (WLC 145), where IDs are made.
Other WCC patrons who live or work in Wayne County will be issued a generic blue plastic Erwin Library card with a barcode sticker affixed to it but must present some form of current, valid picture ID such as an N.C. Driver’s License before the card can be issued. If this library card is lost, the patron may re-register for a new generic blue plastic Erwin Library card at the Circulation Desk and present a valid picture ID such as an N.C. Driver’s License before the replacement card can be issued.
Current WCC students, faculty, and staff with a valid WCC ID card should apply for an Erwin Library card using the online Library Card Application form. Once the applicant’s WCC Student or Employee name and number are verified, Erwin Library will email them the new barcode number, and the barcode sticker will be sent to them by postal mail to affix to their WCC ID card. ***Please note: Erwin Library staff verify college accounts during the library’s regular hours of operation, and online library card applications received on holidays or after hours will be processed the following business day.***
A third party may present an absent Erwin Library patron’s card to check out materials for the absent patron. However, the patron whose card is used will be responsible for the return and condition of the items.
Thirty-two computers are available for patrons with a WCC Student Username. All library computer workstations have Microsoft Office 365 and flash drives. Faculty-requested specialized program software is loaded by WCC IT staff on selected workstations. Another fifteen networked laptops are available for in-library use only with a WCC Library Card.
Library users who do not have a WCC Student Username may request a temporary Guest Pass login at the Circulation Desk; an N.C. driver’s license or other valid picture ID must be presented before a Guest Pass can be issued for a computer workstation. Library users under the age of eighteen may not use the library computer workstations unless currently enrolled in a WCC program, therefore having a valid ID and WCC Student Username for login.
Students having trouble with their WCC Username or Password can call the 24/7 IT Helpdesk at 1-877-220-5016 for assistance. Students should be aware that records for new student Usernames/Passwords are uploaded to this Helpdesk once a day in the morning, so new students may need to wait until the next day for their information to be available to the Helpdesk staff.
Library computer workstation users must abide by Wayne Community College’s (WCC) Technology Acceptable Use Procedure (TAUP), which includes no spamming, cyber harassment, cyberstalking, conducting activities for financial gain, as well as limited access to social networking and game sites if other users need computers for class related work. Copies of the TAUP are available in print form at the Library Circulation Desk.
To assist library computer users who are challenged with vision loss, computer workstation #10 in the main library area is also equipped with ZoomText Magnifier/Reader as well as JAWS (Job Access With Speech) software.
Wireless internet access is freely available to all Erwin Library users and college visitors, and no special log in is required.
Wireless Printing Service is available from any internet-connected computer or mobile device.
All print jobs are sent to the Erwin Library printer and may be picked up at the Circulation Desk during the library’s regular Hours of Operation. No login is required; you only need your email address to identify your print job at the Circulation Desk.
Both in-library and wireless print options include printing almost any document or web page in one of four formats: black and white single-sided, black and white double-sided (i.e., duplex), color single-sided, or color double-sided (i.e., duplex) format. WCC faculty, staff, and currently enrolled students are not charged for any print costs (make sure to have your WCC ID card with you for verification). However, a limit of twenty pages (20) per day is imposed for community patrons.
You may call ahead to make sure that your print job is available for you to pick up by calling the Circulation Desk (919.739.6891). Use the Wireless Printing Service link on the Erwin Library homepage to find out more, or to initiate your print request.
Library staff will provide a PDF scan for a patron and copy it to the patron’s flash drive, or email it to the patron’s choice of address. No library patron is charged for these scans.
Library staff members are always happy to help students or faculty find information by searching the various databases or paper resources. Interlibrary loan service is free to any requester with a current Erwin Library card and includes acquiring journal articles and books for any research project.
An online Erwin Library Student Guide providing comprehensive introductions to all of the library’s services and resources is available on the Erwin Library webpage and from any WCC user’s Moodle page using the Library Student Guide link in the menu bar at the top of the page. Also found in this menu bar is a link to the Library Literacy Quiz, which only requires a user’s WCC Moodle login credentials to access, take, and receive instant feedback with a final score.
Erwin Reference Librarians conduct face-to-face information literacy training sessions in the Erwin Library Literacy Lab or at an off-site location on campus by appointment. They also conduct library tours in the Erwin Library.
In information literacy sessions, students receive hands-on instruction on searching the Online Public Access Catalog (OPAC), all research databases to which the Erwin Library subscribes, and relevant authoritative internet and paper resources.
Two options for group study are available: the fully equipped Literacy Lab which can accommodate up to twenty students, and four Group Study Pods, each of which can accommodate up to eight students.
An instructor may reserve the Literacy Lab for a librarian-led or instructor-led group study session. Students may reserve Group Study Pods using the online Group Study Pods Reservation System. If the room is not already reserved for the requested time block, either the Literacy Lab or Group Study Pods may be requested at the Circulation Desk on a first-come, first-serve basis.
Each student study group should have one member designated as the “Lead Student,” who will act as the group’s main contact for setting up the session, using their name, email, and phone number for submitting the online form to reserve a Study Pod on a day convenient for the group to meet. Remember to ensure you have received a confirmation email before considering your session completely reserved. The number of the Study Pod you have on the reservation will be in the confirmation email.
You may later call the Circulation Desk (919.739.6891; ext. 6891 on-campus) to clarify details or special requests (e.g., using the ceiling-mounted projector, glass board, whiteboard, markers).
If the Erwin Library does not own a book you need for your research, or an article you need is not available in any of the research databases available from the WCC Library webpage, then you may request the library staff order a copy of the book or article from another library. This library-to-library lending is called Interlibrary Loan (ILL).
All ILL transactions for books and copies of articles are absolutely free to any Erwin Library user who holds a current Erwin library card, with some restrictions, such as in-house use only of ILL materials for community patrons, for all patrons borrowing standard test manuals, or for WCC students should the item cost $100 or more.
It will usually take about two weeks for a book to be mailed to the Erwin Library for you to pick up and use. Copies of articles in pdf, or temporarily accessible links to them in a database, are usually emailed, which may take a much shorter time, often no more than a business day. You will be called or emailed by the ILL staff member at the Erwin Library when the book or article is ready for you.
You must present your Erwin Library card when picking up an ILL loan, though you may give your library card to a third person to pick up the item. The requestor is always responsible for returning the materials in good condition.
If the ILL item is designated for in-house use only, the patron must come to the library in person to use the materials.
The WCC Bison Single Search discovery service allows Erwin Library users, either on-campus or remotely, to make the most of the library’s ever-evolving collection of electronic and print resources. Accessible through this discovery service are nearly thirty thousand video recordings and hundreds of thousands of electronic books, articles, and images from over 200 research databases subscribed to through NC LIVE and the library.
All the research databases and digital video resources are available to any Erwin Library user with a simple login using their Erwin Library barcode.
During library hours, any patron may call the Library Circulation Desk (919.739.6891, or ext. 6891 on campus) for help in searching any of the online catalogs or databases or for aid in placing an online request for books or articles on interlibrary loan. Requests for reference assistance may always be emailed to wcc-library@waynecc.edu or by completing the Ask a Librarian form.
All books are checked out for a 21-day period, with the option to renew twice. The renewals can be requested online by the patron in the OPAC under the following conditions:
If the books are overdue but the patron has remaining renewals, the renewal request must be made in person or by calling the Erwin Library Circulation Desk at (919) 739-6891.
Though WCC faculty and staff may have an unlimited number of books they can check out on their accounts, WCC students and community patrons are limited to 10 books checked out on their accounts.
The library only maintains a small collection of DVDs on behalf of the North Carolina State Beekeepers Association (NCSBA), mainly used by NCSBA affiliates all over the state for training purposes. Requests are made by NCSBA members by completing the online NCSBA Beekeeping AV Request form.
Reference items may be used only in the library.
Fines are not charged to Erwin Library users.
If, however, either an Erwin Library-owned item or an interlibrary loan item requested for an Erwin Library patron is lost or seriously damaged, the total replacement cost of the item or damages fine assessed by the loaning institution is charged to the patron, with no overdue charges or extra handling charges added by the Erwin Library.
The replacement cost of an item that is overdue for more than thirty (30) days will be invoiced to the patron by mail. A hold will be placed on any WCC student’s college account until the invoice is paid or the item is returned in good condition.
No overdue charges are added to the replacement cost paid by a patron for a long overdue, presumed lost item. After the patron’s library account is cleared, college account holds are removed immediately.